Vivek is Senior Director of Product Marketing at Zendesk, the leading Software-as-a-Service company for Customer Service and Support. As a B2B Tech Marketer and IT leader, Vivek has been on both sides of the table as buyer and seller of technology solutions. He combines a unique blend of customer empathy, strategic marketing, and storytelling ability that brings business solutions to life.
Across his career, Vivek has held a variety of roles at the intersection of marketing, technology, and digital media. As Director of Product Marketing in Cognizant Technology Solutions' venture incubator, he was responsible for go-to-market for the Internet of Things and Product Engineering businesses and led marketing for several other practices, including: Automation/A.I./Machine Learning, Security, Interactive, and Digital Marketing. Vivek was an early innovator in the online real estate space as head of Marketing Technology for San Francisco-based McGuire Real Estate and also worked in the mobile space at Palm, where he was part of the WebOS platform team.